COURSE DURATION AND SCHEDULE

The classes will run for a period of 3 months training followed by further 6 months of workplace internship and practicals making a total of 9 months. Classes will hold 2 weekday-evenings, & Saturdays.
4pm to 7pm Tuesdays and Thursdays as well as 10am to 2pm on Saturdays
DATE EVENT
Nov. 13th – Dec. 29th 2017 Registrations and Payment
Jan. 15th – Jan. 20th 2018 Assessment and Interview
Jan. 29th – April 21st 2018 Training Classes, Workshops and Practical Field Trips
May 7th – Oct 26th 2018 Work Placement for Practical Work Internships
Nov. 5th – Nov. 9th 2018 Exams & Certificate Presentation

Introduction

The purpose of the Facility Management Master Craft Program is to equip the aspiring Facility Manager with all of the skills, tools, templates, requisite certificates and work experience to transition from any prior field of study and experience into facility management as a career of choice. The program will prepare individuals for jobs in facility management as well as equip those wishing to start their own FM companies with the right knowledge and skills.

Expected Outcomes

Candidates will graduate with the Federal Government of Nigeria Council for Management Development (CMD) and Nigerian Institute of Training and Development (NITAD) accredited certificate of training from Max-Migold Ltd, the frontrunner in FM education in Nigeria. Successful completion will position individuals for FM jobs earning at least N100,000 per month.

Mode of Entry

There will be a written test and a face-to-face interview before shortlisted candidates will apply formally for admission into the program. Those who excel at the entry assessments will have 25% of their fees offset automatically.

Eligibility Requirements

  • 1) Fresh University and Polytechnic Graduates from the following areas- Engineering, Sciences, Environmental, Social Sciences, Architecture, Building, Business, Survey and Estates.
  • 2) Graduates from other disciplines with at least one year of experience working in the built environment in any capacity.
  • 3) SSCE with 5 credits including Mathematics and English or OND from any discipline with at least 3 years work experience in Facility Management as a Foreman, Admin, Clerk or Maintenance Supervisor etc.

Training Methodology

  • Facilitator-led classroom presentations with discussions, workshops, practical site visits, inspections, and guaranteed work placement internship opportunity.
  • Facilitators for the program are experienced certified FM Professionals, Building Services Engineering Consultants and University Academics..

Program Fee

  • Non-Refundable Application Fee – ₦7,500
  • Program Fees – ₦265,000
  • Call: 08022020122
  • Email: training@maxmigold.com
  • Website: www.maxmigold.com

COURSE OUTLINE

SN. COURSES DATE
1. FM-Foundations: Registrations, HSE induction, etc, Facility Management Foundations/Services 30th Jan. 2018
(Tuesday)
2. FM-Career-Course Mixed-content-with-Foundation-course 1st Feb. 2018
(Thursday)
3. Business-Case-Communication-and-Presentation-Skills-Training 3rd Feb. 2018
(Saturday)
4. Human-Resources-Management 6th Feb. 2018
(Tuesday)
5. Strategic Facility Planning 8th Feb. 2018
(Thursday)
6. Preparing and Executing FM Contract 10th Feb. 2018
(Saturday)
7. Customer Service & Leadership Communication 13th Feb. 2018
(Tuesday)
8. Financial Management 1 15th Feb. 2018
(Thursday)
9. Quality Management 17th Feb. 2018
(Saturday)
10. Performance Management 20th Feb. 2018
(Tuesday)
11. Facility Maintenance Strategies and Planning 22nd Feb. 2018
(Thursday)
12. Maintenance Records 24th Feb. 2018
(Saturday)
13. Regulatory requirement and building codes 27th Feb. 2018
(Tuesday)
14. Build, Design, Commissioning 1st March 2018
(Thursday)
15. Asset Management 3rd March 2018
(Saturday)
16. Facility Condition Assessment 6th March 2018
(Tuesday)
17. Space Planning and move Management 8th March 2018
(Thursday)
18. Sustainability 10th March 2018
(Saturday)
19. Health and Safety Management and Work Method 13th March 2018
(Tuesday)
20. Building Electricals, System Maintenance and Power System 15th March 2018
(Thursday)
21. HVAC/ Air-Conditioning Maintenance 17th March 2018
(Saturday)
22. Project Management 20th March 2018
(Tuesday)
23. Information and Maintenance System Management and Maintenance Automation 22th March 2018
(Thursday)
24. Plumbing Maintenance/ Sewage and Water Treatment Plant Maintenance- 1:30hr class session and field trip 24th March 2018
(Saturday)
25. Building Fabric and Structure Maintenance 27th March 2018
(Tuesday)
26. Information and Maintenance System Management and Maintenance Automation 29th March 2018
(Thursday)
27. Fire System Maintenance and ELVs equipment Maintenance 31st March 2018
(Saturday)
28. Managing Cleaning and Hygiene Services 3rd April 2018
(Tuesday)
29. Managing Gardening. Landscape and Waste Services 5th April 2018
(Thursday)
30. Managing Workplace Hospitality Services and Managing Indoor Environmental Quality 7th April 2018
(Saturday)
31. Occupants Service Maintenance/ Other service 10th April 2018
(Tuesday)
32. How to Start a Business, Business Plan, Market Survey, Business Registration, Legal and Regulatory Compliance, Professional Business Membership, Business Success Principle, FM Market Landscape, Scope of FM Services, FM Market Segmentation, Types of FM Contract 5th April 2018
(Thursday)
33. Effective Presentations, Creative Problem Solving, Employee Motivation, Emotional Intelligence, Business Ethics and Etiquette, Business Writing Skills, Change Management 4th April 2018
(Saturday))

Overview

This course is for facility and property managers, operations management professionals, directors and managers and is designed to deliver cutting edge skills, tools and templates for best in class Facility Management.

Facility Management (FM) is the effective and sustainable integration of people, property, and process, enabled by relevant technology within the built environment. It crosses all service industry sectors including: Residential, Commercial (offices), Education, Healthcare, Hospitality (hotels and restaurants), Retail, Manufacturing, Townships, IT Parks, Data Centers, Airports/Airlines, and even Outer Space.

Benefits to Participant

  1. Learn current Best Practices within Facility Management
  2. Learn ways to operate more efficiently, effectively, and sustainable
  3. Network with other regional FM Professionals in the area.
  4. Learn tangible ways in which to promote the profile/image of Facilities Management within your Workplace
  5. Participants will take home practical tools, and templates for implementing activities and improvement at their facilities.
  6. Participants will receive a certification of completion

Key Questions Currently Asked In The Industry?

  1. What are FM metrics and how can I utilize them to establish benchmarks and access more funding?
  2. How do I do more with less resources?
  3. With technology evolving so quickly, where should I start?

The Training Modules To Be Covered

Day 1 Day 2 Day 3
  • Facility Management Foundations/Services
  • Exemplary Customer Service
  • Financial Management
  • Quality Improvement
  • Emergency Preparedness/Business Continuity
  • Asset Management
  • Sustainability
  • Design, Build, & Commissioning Process
  • Marketing Management
  • Building site tour and Project briefing
  • Human Resource Management
  • FM Technology
  • Leadership Communication
  • Project Assignment Work and presentation

Training Schedule

Date Venue Fees Duration
Lagos January 23rd to 25th
May 10th -12th
October 24th -26th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 143, 500
Non-Member: 155, 000
3 Days
Abuja May 15th -17th
October 16th -18th
No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
Non-Member: 155, 000 3 Days

Facility Maintenance Operation Training

Facility Management Operation (FMO)

Overview:

This course is for building services operatives who directly interface with building users, manage service providers, custodial, and maintenance teams. The course covers key learning requirements for Building Managers on operations and maintenance of buildings and grounds including utility management, custodial and housekeeping, vendor management, inspections and building operations reporting and record keeping.

Course Outline/Topics:

Introduction to Facility Management Operations
Managing FM Stakeholder Communications
Assets Register
Space Planning and Move Management
FM Reports and Records Keeping
Health and Safety Management
FM Contracts Execution and Monitoring
Managing Cleaning and Hygiene Services
Managing Gardening, Landscape and Waste Services
Managing Indoor Environmental Quality
Utilities Management
Customer Service
Help Desk Management

Training Schedule

Date Venue Fees Duration
Lagos February 14th-16th
April 4th – 6th
August 1st – 3rd
October 10th -12th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 106, 500
Non-Member: 115, 000
3 Days
Abuja February 5th-7th
April 10th – 12th
August 13th – 15th

No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
115, 000 3 Days

Facility Management Strategy Training

Facility Management Strategy

Overview:

This course is for facilities, real estates and property departmental leaders, financial, procurement, general services and administrative heads who oversee budgets, strategic planning, and procurement of FM services. This course will treat various FM contracting models, value-based FM contracting processes and as well as FM organization and leadership.

Course Outline/Topics:

Facility Maintenance Strategy
Leadership
Sustainability
Building Lifecycle Management
Performance Management
Strategic Facility Planning
Integrated Facility Management
FM Procurement
Health and Safety Management
FM Contracts Execution
Stakeholder Communication

Training Schedule

Date Venue Fees Duration
Lagos February 27th -28th
April 25th -26th
August 9th -10th
November 1st – 2nd

IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 125, 000
Non-Member: 135, 000
2 Days
Abuja February 20th -21st
April 19th -20th
August 27th -28th
No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
135, 000 2 Days

Facility Management Essentials

IFMA FACILITY MANAGEMENT ESSENTIALS

Overview

The Essentials of Facility Management Program is a series of training workshops to meet the educational needs of FM professionals in global FM markets. The program focuses on basic concepts that describe the field of facility management and how it can be of value to an organization. The primary goal of this program is to address the participant’s role in the tactical planning for how to schedule and accomplish daily FM tasks that support the operation of an organization’s facilities. Successful completion of all three training workshops will grant an electronic letter of completion.

Course outline/Topics

Workshop 1: Introduction to Facility Management Workshop

  • Module1: – Introduction to Facility Management

Workshop 2: Operations and Maintenance Workshop Series

  • Module 1: Introduction to Operations and Maintenance
  • Module 2: The Basics of Building Systems
  • Module 3: The Application of Technology
  • Module 4: The implications of Health and Safety in Managing Buildings

Workshop 3: Work Management in Facilities Workshop Series

  • Module 1: Supervisory Roles in Facility Work Management
  • Module 2: Applying Work Management to Building Systems
  • Module 3: Work Management Tools in Facility Management
  • Module 4: Managing Contractors in Facility Management
  • Module 5: Managing and Tracking Customer Relations in Facility Management

Training Schedule

Date Venue Fees Duration
Lagos July 3rd – 6th
Nov. 6th – 9th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
395,000 4 Days

Overview

Facility Management Career & Business Training (FCB): This course is for professionals and students who wants to delve into facility management industry and or build a career in facility management. Modules in the course includes how to start and run an FM business, legal and regulatory compliance, business registration, FM market landscape and segmentation, FM contracts, professional certification and membership and FM skills and competencies.

Modules

  1. How to Start a Business
  2. Business Plan
  3. Market Survey
  4. Business Registration
  5. Legal and Regulatory Compliance
  6. Professional Business Membership
  7. Business Success Principles
  8. FM Market Landscape
  9. Scope of FM Services
  10. FM Market Segmentation
  11. Types of FM Contract
  1. Education and Qualification
  2. Professional Certification
  3. Local Training Opportunities
  4. FM Skills and Competencies
  5. Types of FM Careers
  6. FM Job Opportunities
  7. FM Career Progression
  8. FM Services
  9. Working in FM Company Versus Client Company
  10. Various Forms of FM Department

Who Should Attend?

  • FM Practitioners
  • FM Services Providers including Architects, Engineers, Surveyors, Estate Managers, etc.
Training Duration
Two days
Training dates
Venue
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Training Fee
₦135, 000 per participant for training Facilitator, logistics, applicable materials and refreshments.

Work Place Productivity Training

Workplace Productivity Training

Overview

This course is for professionals who want to acquire the requisite skills to navigate the modern work place and deliver results with peak performance. Modules in the course include relevant soft skills, desktop computing skills, people management and social skills.

Course Outline/Topics

Customer Service
Business Ethics and Etiquette
Effective Presentations
Business Writing Skills
Creative Problem Solving
Change Management
Employee Motivation
Communication Strategies
Emotional Intelligence
Microsoft Office Word, PowerPoint and Excel

Training Schedule

Date Venue Fees Duration
Lagos May 23rd – 25th
September 5th – 8th
December 4th – 6th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 106, 500
Non-Member: 115, 000
3 Days
Abuja May 2nd – 4th
September 12th – 14th
No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
Non-Member: 155, 000 3 Days

 

Facility Maintenance Management Training

Facility Maintenance Management

Overview

This course is for building services operatives who are directly involved in the provision of hard FM services. It delves deeply into maintenance planning, maintenance standards, facility maintenance technology, air-conditioning, elevators and escalators, power generating systems, building wiring and electrical equipment maintenance and troubleshooting.

Course Outline/Topics

Work Methods Statements
Facility Maintenance Strategies
The Facility Maintenance Plan
Building Maintenance Standards
Air-conditioning Maintenance
Building Electrical System Maintenance
Maintenance Records
Power Systems Maintenance
Elevators and Escalators Maintenance
Fire Fighting Equipment Maintenance
Plumbing Maintenance

Training Schedule

Date Venue Fees Duration
Lagos March 14th -15th
June 14th -15th
August 22nd -23rd
November 15th -16th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member: 116, 000
Non-Member: 125, 000
2 Days
Abuja March 1st -2nd
June 6th -7th
November 12th -13th
No. 2, Wahab Dosumu Close, Iya Abubakar Crescent,
Off Alex Ekueme Way, Jabi, Abuja
125, 000 2 Days

IFMA FACILITY MANAGEMENT PROFESSIONAL CREDENTIALs

IFMA Facility Management Professional Credential

Overview

IFMA’s Facility Management Professional (FMP) designation is a knowledge-based credential for FM professionals and industry suppliers looking to increase their depth-of-knowledge in the core FM topics deemed critical by employers. By earning the must-have FMP credential, you will improve your knowledge, enhance your skills, and gain immediate credibility with employers, clients and peers.

Course Outline

1 OPERATIONS AND MAINTENANCE
2 PROJECT MANAGEMENT
3 FINANCE AND BUSINESS ESSENTIALS
4 LEADERSHIP AND STRATEGY

The Course is for:

  • Facility management practitioners looking to increase their depth-of-knowledge in the foundational FM topics deemed critical by employers.
  • Individuals who are transitioning into the FM profession.
  • Related-industry practitioners such as architects, designers and safety engineers.
  • Facility-related product and service providers.
  • Students entering the profession from colleges, universities, certificate or technical programs.
  • Federal employees and contractors looking to comply with the Federal Buildings and training act.
  • Experienced FMs looking for a stepping stone toward the CFM credential.

Training Schedule

Date Venue Fees Duration
Lagos March 19th – 27th
July 16th – 24th
Nov. 19th – 27th
IFMA Secretariat:
369 Borno Way, Alagomeji, Yaba, Lagos
Member : 250,000/course
FMP Application fee: 65,000

  • Non-Member: 275,000/course
  • FMP Application fee: 105,000
8 Days

IFMA FMP – Operations and Maintenance

The Primary role of Facility Managers is to manage /oversee an operating Facility.

To do this, Facility Managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so the facility and all its required systems function efficiently, reliably, safely and securely in a manner consistent with existing regulations and standards. Effective operation and maintenance of facilities is a complex responsibility in today’s environment.

Course Content
INTRODUCTION TO OPERATION AND MAINTENANCE

  • Topic 1: Operations and Maintenance overview
  • Topic 2: Begin with a plan

ASSESS FACILITY NEEDS

  • Topic 1: Assess the condition of the building structure
  • Topic 2: Assess Exterior structures, and Elements
  • Topic 3: Assess the condition of Buildings structures
  • Topic 4: Assess interior Furnishings, Fixtures, and equipment
  • Topic 5; Assess grounds

MANAGE AND OVERSEE OPERATIONS AND MAINTENANACEOF BUILDINGS, SYSTEMS AND EQUIPMENTS

  • Topic 1: Acquire systems, materials, and equipment
  • Topic 2: Install systems, materials and equipment
  • Topic 3: Maintain systems, materials, and equipment
  • Topic 4: Operating building systems
  • Topic 5: Replace systems, materials and equipment

MANAGE/ OVERSEE OCCUPANT SERVICES

  • Topic 1: Recognize desired occupant services
  • Topic 2: Develop usage and service guidelines
  • Topic 3: prepare and execute modifications to occupant services

SELECT RESOURCES

  • Topic 1: Develop maintenance and occupant service specifications
  • Topic 2: Select competent service providers {staff and contract}
  • Topic 3: Negotiate service level agreements
  • Topic 4: Monitor work / service performance
  • Topic 5: Resolve contract disputes

MEASURE OPERATIONS AND MAINTENANCE PERFORMANCE

  • Topic 1: Determine life cycle cost {LCC}
  • Topic 2: Monitor the use and performance of facilities
  • Topic 3: Monitor occupant satisfaction

IFMA FMP – Leadership and Strategy Essentials

To be effective, Facility Mangers must develop strategies to successfully carry out major initiatives by influencing the decisions and attitudes of others.

Effective strategies require facility managers to integrate people, place, process and Technology. They must be able to align the facility portfolio with the entire organization’s mission and available resources.

Course Content
INTRODUCTION TO PLAN STRATEGICALLY

  • Topic 1: Introduction to strategic planning
  • Topic 2: Align facility strategic requirements to the entire organization
  • Topic 3: Develop and implement strategic planning process
  • Topic 4: Develop a strategic facility plan or master plan
  • Topic 5: Implement strategy using tactical plans

LEAD /MANAGE THE FACILITY ORGANIZATION

  • Topic 1: Introduction to leadership and management
  • Topic 2: Theories of individual behavior and leadership
  • Topic 3: Lead, Influence, inspire, and manage the facility organization
  • Topic 4: Advocate for facility management needs and priorities
  • Topic 5: Organize and staff the facility organization
  • Topic 6: Develop effective teams
  • Topic 7: Develop, implement, and evaluate FM policies, procedures, and practices
  • Topic 8: Clarify and communicate responsibilities and accountabilities
  • Topic 9: Resolve conflicts

PROVIDE LEADERSHIP TO THE ENTIRE ORGANIZATION

  • Topic 1: Promote, encourage and adhere to a code of conduct
  • Topic 2: Execute and control project

CONTRACT IN THE FACILITY ORGANIZATION

  • Topic 1: Contract development, management and oversight
  • Topic 2 Develop and manage/ oversee relationship
  • Topic 3 Ensure compliance with corporate social responsibility policies

IFMA FMP – Finance & Business Essentials

Facility Managers manage/ oversee high- value assets that represent significant financial investment in technology, buildings, structures, interiors, exteriors, and grounds. Since Facility Managers are typically responsible for the oversight, operations and maintenance of the building and grounds, as well as oversight of various service contracts. Understanding the basics of finance and business is critical.

Course Content
INTRODUCTION TO FINANCE AND BUSINESS IN THE FACILITY ORGANIZATION

  • Topic 1: The Importance of being finance and Business Aware
  • Topic 2: Financial Terminology
  • Topic 3: Fundamental accounting concepts

FINANCIAL MANAGEMENT OF THE FACILITY ORGANIZATION

  • Topic 1: Budgets and budgeting basics
  • Topic 2: Financial statement
  • Topic 3: Business cases, supporting documentation, financial reports
  • Topic 4: Fundamental cost concepts
  • Topic 5: Analyzing and interpreting financial documents
  • Topic 6: Cost containment strategies
  • Topic 7: Charge backs

PROCUREMENT IN THE FACILITY ORGANIZATION

  • Topic 1: Acquire team and resources
  • Topic 2: Execute and control project

CONTRACT IN THE FACILITY ORGANIZATION

  • Topic 1: Contract development, management and oversight
  • Topic 2: Contract administration
  • Topic 3: Analyzing and interpreting financial contracts elements
  • Topic 4: Resolving vendor conflicts

IFMA FMP- Project Management

Facility Managers make use of all aspects of project management beginning with planning, scoping, scheduling and ending with evaluation, project planning and management. The skills are particularly important because of the wide range of projects assigned to the facility organization. Projects vary in scope, complexity, duration and financial risk.

Course Content
INTRODUCTION TO PROJECT MANAGEMENT

  • Topic 1: Facility management {FM}projects and project management
  • Topic 2: The project manager
  • Topic 3: Project management processes and life cycle

DEFINE PROJECTS

  • Topic 1: Define phase introduction and project inputs
  • Topic 2: Define project purpose
  • Topic 3: Perform programming
  • Topic 4: Create project charter and project objectives statements

MANAGE AND OVERSEE PROJECTS

  • Topic 1: Acquire team and resources
  • Topic 2: Execute and control project

CLOSE PROJECTS

  • Topic 1 Accept deliveries or occupy space
  • Topic 2; Close contracts and projects and evaluate outcomes
  • Topic 3: prepare and execute modifications to occupant services